Sandman Signature Vancouver Airport Hotel & Resort Richmond, Richmond
About Resort
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Price and Room Availability Calendar
Getting around
Explore a range of transportation options for your spa getaway
Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Elevator
- Vending machines
Sports & Fitness
- Fitness center
- Tennis court
Services
- Free airport shuttle
- Room service
- Dry cleaning
Dining
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Spa & Leisure
- Seasonal outdoor pool
- Indoor swimming pool
- Aqua park
- Jacuzzi
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings <br />
My stay at the hotel was quite mixed. On the one hand, the room was spacious and comfortable, and the proximity to the airport was a huge plus. On the other hand, I faced several issues such as a chaotic shuttle service and facilities that seemed in need of maintenance. Overall, it had its moments, but I expected more for the price paid.
The hotel experience was quite a mix. The rooms were clean and comfortable, and the pool area was fantastic for the kids. However, my encounters with the staff were less than ideal, and I was really put off by the sight of rats near the pool area, which made me question the cleanliness of the surroundings. Overall, the amenities and room quality are great, but the service and pest issue definitely detracted from the stay.
We had a mixed experience at the hotel. The location was convenient, especially for our family's gatherings, and the kids loved the pool area. The staff were mostly friendly and accommodating, but we encountered some cleanliness issues that were disappointing. The dining at Chop was enjoyable, but we noticed that some areas of the hotel were in need of better maintenance, particularly with renovations ongoing.
I found this hotel to be a decent choice for our one-night stay before our cruise. The airport shuttle service is fantastic and makes transit super easy. The rooms are clean but show some age, and the breakfast experience was poorly managed, which was disappointing. Overall, it offers good value for money despite a few downsides.
I had mixed feelings about my stay at this resort spa. On one hand, the pool and hot tub facilities were fantastic, and my kids loved the waterslide. The rooms were clean and offered some nice amenities. On the other hand, the staff seemed overwhelmed and uninterested in addressing concerns, and I was quite shocked by the sight of rats outside the pool area. It's clear that there are significant maintenance issues that need attention, which affected my overall impression of the hotel.